Open Range Travel Trailers: Worth The Hype?

Open Range travel trailers are a popular choice for those seeking a spacious and well-appointed RV. With a wide range of floor plans to choose from, these trailers offer something for everyone, from couples to large families. The trailers boast ample storage space, residential-style amenities, and innovative features that make RVing a breeze. However, reviews for Open Range trailers are mixed, with some customers reporting numerous issues and poor customer service, while others express satisfaction with their purchase.

Open Range RV is now Highland Ridge RV

The Open Range Travel Trailer has a wide range of standard features and options, including:

• 100” wide body frame
• Norco™ 5.1 stabilizer system with BAL™ lock arms
• Self-adjusting electric brakes
• Flush floor slides with residential vinyl flooring
• Large oven and 3-burner range with flush mount glass cover
• Residential microwave
• Solid-surface kitchen countertops
• Stainless steel appliances
• TravelLINK™️ Smart RV system

The Open Range Travel Trailer also has a Four Season Package, which includes:

• Double insulated baggage doors
• Ducted heat to underbelly with cold air return
• Enclosed exterior docking station with black tank flush
• Heated and enclosed underbelly
• High-performance furnace
• R-38 reflective foil insulation in the ceiling and underbelly
• R-9 block foam insulation in sidewalls

The Open Range RV has received mixed reviews. Some customers have praised the layout, looks and outside kitchen. However, there have been many complaints about the quality and workmanship. Some customers have experienced issues with their heaters, awnings, plumbing and flooring. There have also been reports of poor customer service and a refusal to honour warranties.

Open Range RV has a 2.1-star rating based on 89 customer reviews

The Open Range RV has received mixed reviews, with some customers praising its features and functionality, while others have been disappointed by its quality and customer service. One customer described their Open Range RV as "an exceptional camper" due to its comfort and functionality, spacious interior, and thoughtful design. They also highlighted the storage solutions and the intelligently laid-out kitchen and cooking space.

On the other hand, several customers have reported significant problems with their Open Range RVs. One review mentioned issues with lights dimming, toilets not functioning properly, cabinets falling apart, and windows screens falling out easily. Another customer shared their experience with a leaking black tank, faulty slide-out design, and poor customer support. Similar complaints were made by other customers, including leaking roofs, broken awnings, plumbing issues, and malfunctioning heaters.

It is worth noting that some of the reviews for Open Range RV are a few years old, and the company has since been acquired by Jayco. However, more recent reviews still indicate similar issues with quality and customer service. When considering the purchase of an Open Range RV, it is essential to weigh the positive and negative experiences shared by customers to make an informed decision.

Pros: Layout, Looks, Outside kitchen

Open Range travel trailers are known for their spacious and thoughtfully designed layouts, offering both comfort and functionality. The interiors boast a blend of sophistication and durability, with a high-quality aesthetic that stands the test of time. The intelligently laid-out kitchen and cooking spaces further elevate the experience, making meal preparation a breeze.

One of the standout features of Open Range travel trailers is their expansive interior spaces. The main living area is made even more spacious by the double sliders that open up opposite each other, providing an extra-wide area for relaxation and entertainment. The bedrooms are also roomy, with ample storage options and easy access to the bed from three full sides.

The exterior of the Open Range travel trailers is just as impressive as the interior. With a 100" wide body frame, these trailers offer more living space for you to enjoy. The painted fiberglass front cap with LED lighting adds to the sleek and modern look of these trailers.

In addition to its spacious layout, the Open Range travel trailer also boasts an impressive list of standard features and options. The mandatory Executive Package includes a quiet residential return air system for the bedroom and main living area, keeping the temperature comfortable and consistent. The Four Season Package, also mandatory, ensures that the trailer is prepared for all types of weather with features such as a heated and enclosed underbelly, high-performance furnace, and reflective foil insulation in the ceiling and underbelly.

The Open Range travel trailer truly shines when it comes to its kitchen and cooking spaces. The standard interior equipment includes a large oven, a 3-burner range with a flush mount glass cover, a residential high-rise faucet with a pull-down sprayer, and a single basin stainless steel under-mount kitchen sink. The kitchen also features a residential-size queen bed with storage below, making it a comfortable and practical space for meal preparation and relaxation.

The exterior kitchen of the Open Range travel trailer is a standout feature, perfect for hosting friends and family. With an exterior grill hookup quick connect port, meal preparation can be easily taken outdoors, making it a breeze to cook and entertain at the same time.

Cons: Customer service, Quality, Workmanship

The Open Range travel trailer has received mixed reviews from customers. While some have praised its comfort, functionality, and spaciousness, others have criticised its poor quality and workmanship.

Many customers have reported issues with the quality and workmanship of their Open Range trailers, with some describing it as a "piece of junk". Problems include faulty heaters, awnings, plumbing, flooring, shelving, and appliances. One customer reported that their brand new trailer "almost killed [them] twice". Another mentioned that their trailer had to be repaired after just one month of ownership, and the issues kept reappearing.

In terms of customer service, several reviewers have complained about the lack of support from Open Range and its dealers when issues arise. Some have reported that the company denied warranty coverage for repairs, while others have had to wait extended periods for their trailers to be fixed.

Overall, while some customers seem satisfied with their Open Range trailers, a significant number have expressed disappointment with the quality and customer service, suggesting that prospective buyers proceed with caution.

Open Range RV is plagued with bad gearboxes for the slides

Open Range RVs are spacious and thoughtfully designed, with a range of features that make them a good choice for those seeking comfort and functionality. However, some users have reported issues with the gearboxes for the slides, which can cause the slideouts to malfunction. This appears to be due to a batch of defective gearboxes that were used in some Open Range models. The issue typically manifests as a clicking noise when attempting to extend or retract the slide, with the slide moving only a couple of inches before stopping. This problem can often be attributed to sheared gear teeth within the gearbox, which may require replacement of the gearbox itself.

While Open Range has been responsive to warranty claims related to this issue, it is essential to be aware of this potential problem when considering the purchase of an Open Range RV. It is recommended to verify the gearbox serial number to ensure it is not part of the defective batch. Additionally, some owners have suggested that manually pushing the slide in or out may be a temporary solution, although this may not be possible without disconnecting the gearbox.

The slideout issue appears to be an isolated problem, as many Open Range RV owners have expressed satisfaction with their purchases. The company offers a range of floor plans and features that cater to various needs, from bunkhouse models to couple's coaches. Overall, Open Range RVs present a good option for those seeking a lightweight and spacious trailer, but prospective buyers should be vigilant about potential gearbox issues and ensure proper warranty coverage.

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