Traveling To Mexico? Metropcs Phones: What You Need To Know

If you're planning a trip to Mexico and want to stay connected, you can use your MetroPCS phone there. MetroPCS offers an add-on service called Mexico Unlimited which provides coverage in Mexico. This service gives you unlimited calling and texting to and from Mexico and up to 5GB of high-speed data roaming. However, it's important to note that you must have a compatible unlocked GSM phone and ensure that your phone settings are properly configured for roaming. Some users have reported issues with data connectivity, so it's recommended to check coverage and plan accordingly.

MetroPCS Mexico Unlimited plan

MetroPCS Mexico Unlimited® is a service offered by MetroPCS that allows customers to use their phones in Mexico just like they do at home. This means that customers with this plan can make unlimited mobile-to-mobile and landline calls to virtually anywhere in the US and Mexico, send unlimited texts to the US, and use unlimited data.

The service is available to customers with a $40 or higher base rate plan, and it costs an additional $5 per month per line. Customers who added Mexico Unlimited to their plan on or before August 31, 2015, were able to get it at no extra charge until 2016.

While in Mexico, customers with the Mexico Unlimited plan can expect up to 5GB of data at LTE speeds. After that, data speeds may be slowed.

To add Mexico Unlimited to your plan, you can call 1-888-8metro8 (1-888-863-8768) or visit a MetroPCS store.

It is important to note that the Mexico Unlimited service is subject to change or termination at any time without notice and is intended for personal use only. The service is not for extended international use, and primary usage must occur on the US network.

Using MetroPCS in Mexico City

If you're planning a trip to Mexico City and want to use your MetroPCS phone, there are a few things you need to know. Firstly, check if your phone is compatible and unlocked for use in Mexico. You can do this by contacting MetroPCS customer support or checking their website. They offer a Mexico Unlimited plan, which allows you to use your phone in Mexico just like you would in the US. This includes unlimited calls, texts, and data.

To add Mexico Unlimited to your plan, you need a base rate plan of $40 or higher. The add-on usually costs $5 per month per line, but there may be promotions where you can get it for free for a limited time. It's best to contact MetroPCS directly to confirm the latest pricing and promotions.

Once you have the Mexico Unlimited plan, here are the steps to use your phone in Mexico City:

• Ensure that your phone's settings are correctly configured for international roaming. This includes turning on Cellular Data, enabling LTE for data, and ensuring Data Roaming is turned on.
• Manually select a Mexican carrier like TELCEL or Movistar. These carriers offer voice, SMS, and data services in Mexico City.
• Disable Wi-Fi to ensure your phone connects to the cellular network.
• Open a web browser and try navigating to a website like Google. If it works, you're all set!

If you encounter any issues, there are additional troubleshooting steps you can take, such as resetting your phone or deleting your APN settings. It's recommended to contact MetroPCS customer support for further assistance if needed.

Keep in mind that when calling from Mexico City, you need to dial differently for US and Mexican numbers. To call US numbers, dial 001 followed by the area code and phone number. To call Mexican numbers, dial 00, followed by the area code and phone number for landlines, and 01 for mobile numbers.

Compatible phones for MetroPCS in Mexico

If you are a MetroPCS customer and are planning to travel to Mexico, you can add the "Mexico Unlimited" service to your plan. This will allow you to use your phone in Mexico just like you would in the US. The service includes unlimited mobile-to-mobile and landline calls to the US and Mexico, unlimited texting to the US, and unlimited data.

To use MetroPCS in Mexico, your phone must be compatible and unlocked. Compatible phones include those that have the radio capability to leverage the channels used in Mexico, and those that work on the T-Mobile/MetroPCS network. Most new phones sold by T-Mobile/MetroPCS will work in Mexico, but it is always good to check with the company to confirm.

• Samsung Galaxy A13 5G (64GB, 4GB)
• Moto G Play 2023 3-Day Battery Unlocked
• Samsung Galaxy S20 FE 5G, 128GB, Cloud Mint (Single SIM, Unlocked)
• NUU A23Plus Basic Cell Phone for AT&T, T-Mobile, Cricket, Mint Mobile, Metro
• BLU G33 | 2023 | All-Day Battery | Unlocked | 6.26” Display | 16/2GB | US Version
• Samsung Galaxy A12 (32GB, 3GB) Global 4G Volte (AT&T Unlocked for T-Mobile, Verizon, Metro)
• Motorola Moto G Stylus 5G | 2021 | 2-Day Battery | Unlocked | Made for US 4/128GB
• Samsung Galaxy A15 A155M 128GB Dual-SIM GSM Unlocked Android Smartphone (Latin America Version)
• BLU G63 | 2023 | 3-Day Battery | Unlocked | 6.8” HD+ Infinity Display | 128/4GB
• Samsung Galaxy A25 5G A256E 128GB Dual-SIM GSM Unlocked Android Smartphone (Latin Variant/US Compatible LTE)
• Alcatel 1 (16GB) 5.0" Full View Display, Removable Battery, FM Radio, Dual SIM GSM Unlocked US & Global 4G LTE International Version 5033E
• BLU G93 | 2023 | 3-Day Battery | Unlocked | 6.8” HD+ Infinity Display | 128/6GB | Triple 50MP Camera
• NUU A15 Cell Phone 4GB + 128GB, Unlocked for Mint, Metro, T-Mobile, Qlink and More, Perfect for Teenagers, Dual SIM 4G, Octa-Core Helio G36 2.2GHz 6.5" HD+, Android 13
• Samsung Galaxy A04 4G LTE (64GB + 4GB) Unlocked Worldwide (Only T-Mobile/Mint/Metro USA Market) 6.5" 50MP Dual Camera
• Samsung Galaxy Note 20 5G (128GB, 8GB) Global 5G VoLTE (Fully Unlocked for AT&T, Verizon, Sprint, Metro)
• Apple iPhone 12 mini
• Apple iPhone SE (2nd Generation)
• Apple iPhone 11 Pro Max
• Motorola Moto G Play (2024)
• BLU - G63 128GB (Unlocked)
• Motorola - moto g play 2024 64GB (Unlocked)
• Apple - Pre-Owned iPhone 12 Mini 5G 256GB (Unlocked)
• Apple - Geek Squad Certified Refurbished iPhone 11 with 64GB Memory Cell Phone (Unlocked)
• Apple - Pre-Owned iPhone SE (2020) 64GB (Unlocked)
• Apple - Geek Squad Certified Refurbished iPhone 11 128GB - Green (Unlocked)
• Apple - Geek Squad Certified Refurbished iPhone SE (2nd generation) 64GB (Unlocked)
• Apple - Pre-Owned iPhone X 64GB (Unlocked)
• Nokia - 225 4G (Unlocked)
• OnePlus 10 Pro 5G 8GB+128GB - Volcanic Black (Unlocked)
• Samsung - Geek Squad Certified Refurbished Galaxy A42 5G 128GB (Unlocked)
• Samsung - Geek Squad Certified Refurbished Galaxy A20 with 32GB Memory Cell Phone (Unlocked)
• Apple - Geek Squad Certified Refurbished iPhone 11 Pro Max with 256GB Memory Cell Phone (Unlocked)
• Apple - Geek Squad Certified Refurbished iPhone 11 Pro Max 256GB - Gold (Unlocked)

How to set up MetroPCS in Mexico

MetroPCS offers its customers the option to add Mexico Unlimited to their plan, which allows them to use their phones in Mexico just like they do at home. This service is available for $5 per month per line and provides unlimited mobile-to-mobile and landline calls to the US and Mexico, unlimited texting to the US, and unlimited data.

To set up your MetroPCS phone in Mexico, follow these steps:

• Ensure that you have added Mexico Unlimited to your plan before travelling to Mexico.
• While in the US, check that your phone plan includes unlimited data, talk, and text to, from, and while in Mexico.
• Verify that your base rate plan is $40 or higher, as this is a requirement for the Mexico Unlimited add-on.
• Contact MetroPCS by calling 1-888-863-8768 or visiting a store to add Mexico Unlimited to your plan.
• Before travelling to Mexico, ensure that you have a compatible unlocked GSM phone that can operate on the frequencies used in Mexico.
• Follow the device-specific instructions provided by MetroPCS for iPhone and Android devices to set up your phone for use in Mexico. These instructions typically involve adjusting your phone's settings, such as enabling Cellular Data, selecting a carrier, and disabling Wi-Fi.
• After arriving in Mexico, test your connection by opening a web browser and attempting to navigate to a website, such as Google.
• If you encounter issues with your connection, refer to the troubleshooting steps provided by MetroPCS, which may include adjusting your phone's APN settings or restarting your device.

By following these steps, you should be able to successfully set up and use your MetroPCS phone in Mexico, allowing you to stay connected and communicate with ease during your travels.

MetroPCS international roaming services

Metro by T-Mobile offers international roaming services to its customers through its International Roaming Service. This service allows customers to use their Metro by T-Mobile device in selected international countries by utilising the networks of available compatible international roaming networks.

The International Roaming Service is provided by Metro by T-Mobile through agreements with third-party international carriers. This service is not available everywhere and is only offered in certain countries and certain areas within those countries. Availability, quality of coverage, and services while roaming are not guaranteed. Certain calling features, such as voicemail, caller ID, and call waiting, may not be available in all roaming areas.

In addition to the International Roaming Service, Metro by T-Mobile also offers the Mexico Unlimited plan, which allows customers to call Mexico and use their phones in Mexico just like they do at home. This plan includes unlimited mobile-to-mobile and landline calls to Mexico, unlimited texting to Mexico, unlimited mobile-to-mobile and landline calls to the US, unlimited texting within the US, and unlimited data while in Mexico. The Mexico Unlimited plan can be added to any $40 or higher base rate plan.

It is important to note that the International Roaming Service and the Mexico Unlimited plan have different terms and conditions, and customers are responsible for ensuring that their phones can legally operate outside the United States. Additionally, usage will be subject to any terms and conditions, including those of the international roaming provider.

Frequently asked questions