Travel Agency And Disney: A Dream Job Combination

Working for a travel agency and Disney is a dream job for many, but it's not all fun and games. It requires a lot of dedication, discipline and hard work.

To become a Disney travel agent, you'll first need to become a certified general travel agent. This involves meeting specific requirements and familiarising yourself with Disney's portfolio of products, including Disney World, Disneyland, Disney Cruise Line, Aulani and Adventures by Disney. You'll also need to complete Disney's College of Disney Knowledge training, which will teach you about its destinations and experiences.

Once you're a certified travel agent, you can choose to join a travel agency or work independently. Joining an agency offers more support and can help with finding clients, but you'll have to split your commission. Working independently means you keep the full commission, but you'll have to find clients yourself and cover all expenses.

As a Disney travel agent, you can work from home and set your own hours. You'll be paid through commissions, which can be lucrative, especially if you join a high-performing agency. You'll also get access to various perks, including discounted hotel rates, free theme park tickets and complimentary Disney cruises.

Overall, becoming a Disney travel agent can be a rewarding career, but it requires a lot of effort and dedication.

Understanding Commission Structures

Commission structures are a crucial aspect of the travel industry, significantly impacting revenue and operations. Commissions are typically calculated as a percentage of the total booking value, with rates varying depending on the supplier and offering. For example, hotel commissions typically range from 8% to 15%, while cruise line commissions can be anywhere from 10% to 20%.

There are two primary types of commissions for travel agents: flat commissions and tiered commissions. With flat commissions, all travel agents receive the same rate regardless of booking volume. In contrast, tiered commissions reward agents with higher rates as they sell more.

Travel agents can also earn through service fees, consultation fees, markups, incentives, bonuses, corporate contracts, and referral fees. Service fees are charged per service or as a flat fee for a complete package, while consultation fees are separate and intended to compensate agents for complex or customised itineraries. Markups are becoming less common due to increased price transparency, and incentives or bonuses are offered for reaching sales targets or promoting specific products. Corporate contracts provide steady income through negotiated service fees, and referral fees are earned for sending clients to other businesses or agents.

When it comes to expenses, travel agents should consider technology, software, marketing, advertising, industry memberships, professional development, insurance, licensing, and networking events. Understanding these costs is vital for effective financial management and ensuring business viability.

Commission Structures for Disney Travel Agents

Disney travel agents are independent contractors, and their primary source of income is commissions. Disney pays a base commission of 10% for each Disney World vacation booked, and this is then split between the agency and the agent. Novice agents typically start with a 50/50 split, but this can increase to 70/30 or even 80/20 as they gain experience. The commission is only paid after the client has completed their trip, which can result in a delay of several months to a year or more.

Disney travel agencies may have different commission structures, and it's important to understand these before joining. Some agencies offer better splits for clients brought in by the agent rather than leads provided by the agency. Additionally, agencies may deduct the value of any booking incentives, such as Disney gift cards, from the base commission.

While commissions are the main source of income, some Disney travel agencies may also charge planning or research fees to protect themselves from "working for free" in cases where clients don't book or cancel. However, this is a business decision that varies between agencies, and some believe it drives away potential clients.

Tips for Success as a Disney Travel Agent

Building a client base is essential for success as a Disney travel agent. Start by marketing your services to friends, family, and acquaintances, and consider creating dedicated social media accounts to promote your offerings. It's also important to be proactive and prompt in handling bookings and to stay up-to-date with all the latest news and happenings at Disney destinations.

Joining a reputable Disney travel agency can provide access to training resources, such as Disney's College of Disney Knowledge, and support to help you succeed. When choosing an agency, look for one that offers comprehensive training, aligns with your business goals and lifestyle, has reasonable costs, and provides a supportive community.

Remember, becoming a successful Disney travel agent takes time, dedication, and a passion for both Disney and helping others plan their dream vacations.

Choosing a Host Agency

When choosing a host agency to work with as a travel agent, there are several factors to consider. Firstly, it is important to select an agency that has the necessary tools, infrastructure, training, and resources to support your work. This includes access to technology, such as accounting software, marketing tools, and a user-friendly booking platform. Training and product access are also crucial, as you will need to be well-versed in the destinations and services you are selling.

Another key consideration is the cost of joining a host agency. Many agencies charge setup and monthly fees, which can range from a few hundred to several thousand dollars. These fees typically cover expenses related to accessing industry platforms and administrative support. It is also common for host agencies and travel agents to work on a commission split structure, where the agency takes a portion of the commission earned from each sale. The most common split is 70/30, but this can vary, so be sure to negotiate and formalize the commission split in your contract.

When choosing a host agency, it is advisable to opt for one with experience and a long history, as they are more likely to have valuable contacts and benefits from suppliers. It is also beneficial to select an agency that is a member of reputable associations, such as the American Society of Travel Advisors (ASTA) or the Professional Association of Travel Hosts (PATH), as this guarantees competence and adherence to ethical standards.

Additionally, consider the level of support you will need from the host agency. If you are new to the industry, you may require more training and mentorship, while more experienced agents may prioritize higher payouts and benefits. It is also worth examining the list of preferred suppliers the agency works with to ensure they align with the types of services you want to sell.

Lastly, don't be lured by high commission promises, as this may come at the cost of reduced support or higher fixed fees. Instead, focus on finding an agency that offers a balance of know-how and technology tools to streamline your work and enhance your sales capabilities.

Training and Qualifications

To become a travel agent, you will need to develop a broad set of skills and knowledge. Here is a detailed breakdown of the training and qualifications required to become a travel agent, with a focus on Disney:

Education

Most travel agencies require a high school diploma as a minimum. However, some college education can enhance your application and help you gain essential knowledge in areas such as tourism, business, international affairs, travel insurance, strategy, finance, and marketing. Obtaining an associate degree in travel or tourism, or a bachelor's degree in business management, can be beneficial.

Training and Certifications

Travel agent certifications can showcase your expertise to potential employers. The Travel Institute offers the Travel Agent Proficiency (TAP) test, which demonstrates your skills and qualifications. After gaining experience, you can pursue further certifications, such as the Certified Travel Associate (CTA) designation.

Other reputable organizations offering certifications include:

• American Society of Travel Advisors (ASTA)
• International Air Transport Association (IATA)
• Travel Industry Designator Service (TIDS)
• Cruise Lines International Association (CLIA)

Disney-Specific Training

If you aspire to become a Disney travel agent, you will need to undergo specialized training. Disney has its own training program called the College of Disney Knowledge, which is offered to agents through their agencies. This program provides in-depth knowledge about Disney destinations, including Walt Disney World, Disneyland Resort, Aulani, Disney Cruise Line, and Adventures by Disney.

Experience Requirements

For a Disney travel agent role, agencies often prefer candidates who have visited a Disney destination or stayed on Disney property multiple times. This personal experience is valuable, as it enables agents to offer relevant information, tips, and tricks to their clients.

Soft Skills

Excellent communication and interpersonal skills are essential for success as a travel agent. You should be able to interact effectively with clients through various channels, build rapport, and provide exceptional customer service. Problem-solving, organization, and negotiation skills are also highly valued in this role.

Technical Skills

Technical skills in booking systems, negotiation, and sales are advantageous. Proficiency in using social media platforms, particularly Facebook and Instagram, is often desired. Additionally, familiarity with other platforms and digital tools can strengthen your application.

Agency Requirements

When applying to join a travel agency, each agency may have its own specific requirements and qualifications they seek. For example, Academy Travel, a Disney-focused agency, requires applicants to be over the age of 21, reside within the continental United States, and have a strong presence on social media platforms.

Independent Contractors

If you plan to work as an independent contractor or start your own travel business, you will need to obtain the necessary licenses and certifications to comply with the legal requirements for your region. This path provides more flexibility but also requires a greater initial investment and assumes more risk.

In summary, becoming a travel agent, particularly one specializing in Disney vacations, requires a combination of education, specialized training, and a broad set of skills. Developing these qualifications and attributes will help you excel in this exciting and rewarding career.

Marketing Yourself

Identify Your Strengths and Unique Selling Point (USP)

Understand your potential employers, their values, and the skills they seek. Identify your strengths, skills, and accomplishments, and think about why you are pursuing this career. Be prepared to answer common interview questions such as "Why do you want this job?" and "What unique traits would you bring to this job?". Knowing your USPs will help you stand out from other candidates.

Develop an Elevator Pitch

Create a short pitch about your background, experience, and career goals. This will help you introduce yourself confidently at networking events, career fairs, or during informal interactions with potential employers. It should highlight your strengths and explain how you can benefit the company.

Build Your Personal Brand

Create a professional online presence that showcases your skills, experiences, and interests. This can include a website or social media profiles, such as LinkedIn, where you can connect with potential employers and showcase your work. Ensure your online presence aligns with your elevator pitch and presents you as a well-rounded individual.

Promote Your Network

Building a strong network is essential in any job search. While your skills and qualifications are important, don't underestimate the power of who you know. Focus on how you can add value to your network and help others. This can create goodwill and increase your chances of receiving support and opportunities during your job search.

Invest in Your Skills

Continue learning and developing new skills relevant to the role. This demonstrates your commitment to your profession and can set you apart from other candidates. Consider taking classes or obtaining certifications that will enhance your resume and increase your attractiveness to potential employers.

Taxes and Business Expenses

As a Disney travel agent, you will be working as an independent contractor, which means you will not have taxes withheld from your paychecks. Instead, you will likely receive a 1099 form at the end of the year, and you may need to pay quarterly estimated tax payments to avoid penalties. It is important to consult with a tax professional to understand your specific tax obligations.

In terms of business expenses, there are several categories that may be tax-deductible. These include:

• Travel expenses: This includes airfare, train or bus tickets, car rentals, and other transportation costs incurred while travelling for business purposes.
• Lodging and meals: The cost of hotel stays and non-entertainment-related meals while on business trips can be deducted.
• Communication expenses: Business calls, internet access, and the use of communication devices during business trips may be deductible.
• Dry cleaning and laundry: The cost of dry cleaning and laundry services while on business trips can be included.
• Shipping costs: Shipping costs for baggage, samples, or display materials between work locations can be deducted.
• Office expenses: Costs for office supplies, phone bills, and even the cost of a home office setup may be deductible.
• Training and education: Expenses related to training and education specifically for your role as a travel agent may also be deductible.

It is important to note that only "ordinary and necessary" business expenses are typically deductible. Expenses that are considered unreasonable, lavish, or for personal purposes may not be eligible for deduction. Additionally, it is crucial to maintain detailed records and receipts for all business expenses, as proper documentation is essential for tax purposes.

Frequently asked questions