
SafeLink Wireless is a government-sponsored, no-contract cell service plan. The company provides free cell phone service to eligible customers. Eligibility is determined by individual states and is based on participation in certain state and federal support programs, as well as income levels. SafeLink offers nationwide coverage and allows customers to keep their current phone numbers and devices when transferring their service. The company provides unlimited data, talk, and text plans, as well as hotspot data to those who qualify for Lifeline and the Affordable Connectivity Program (ACP). SafeLink also offers international calling and texting plans. Customers can contact SafeLink's customer service to change their address or for technical support.
Characteristics | Values |
---|---|
Service Provider | SafeLink Wireless |
Type of Plan | No contract |
Number of Phones | One per household |
Address | Required |
Transferring Number to a New Address | Contact customer service |
Customer Service | Phone, live chat, email, traditional mail |
International Support | Yes |
Bring Your Own Device | Yes |
What You'll Learn
- Safelink customer service can be reached via phone, live chat, email, or traditional mail
- Safelink is a government-sponsored, no-contract cell service plan
- Safelink offers free cell phone service to eligible customers
- Safelink Wireless is one of the Lifeline program phone companies, also known as Obama Phones
- Safelink uses the Verizon network
Safelink customer service can be reached via phone, live chat, email, or traditional mail
Safelink is a government-sponsored, no-contract cell service plan. To be a Safelink customer, you must meet the eligibility requirements, which vary by state. One requirement across the board is that there is only one number per household, so you must submit your address.
If you need to contact Safelink customer service, you can do so by phone, live chat, email, or traditional mail. The best phone number to call is 800-378-1684. 73% of consumers used this number to address their issues, and 68% of customers successfully reached a real person. The average hold time is up to 3 minutes, and the average call time is 11 minutes. Customer service representatives are available Monday to Saturday, 8:00 am to 10:00 pm EST, and on Sundays from 8:00 am to 7:00 pm EST.
To contact Safelink via live chat, visit the GetHuman website. To find the customer service email address, you can also visit the GetHuman website. To send a letter, use the mailing address listed on Safelink's website.
If you are travelling, Safelink has a number for international customers, so you can get help while abroad.
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Safelink is a government-sponsored, no-contract cell service plan
Safelink is proud to work directly with Lifeline and the Affordable Connectivity Program (ACP). These federal assistance programs were created to ensure qualifying households stay connected by covering the cost of cellular service. All plans include nationwide coverage on America's best networks. Offers vary by state.
SafeLink gives you free and unlimited data with unlimited talk and text, plus hotspot data to those who qualify for Lifeline + the Affordable Connectivity Program (ACP). You can also bring your own device.
The Safelink network is the most extensive 'no contract' service plan in the United States despite the service being limited to one person per household. The company also sells devices at excellent prices due to their relationship with leading mobile device manufacturers worldwide.
SafeLink Wireless has several customer service numbers dedicated to assisting their customers. There is a number for local customers and a number for international customers so you can get help even when travelling abroad.
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Safelink offers free cell phone service to eligible customers
Safelink is a government-sponsored, no-contract cell service plan that provides free and unlimited data, talk and text to eligible customers. The company works directly with Lifeline and the Affordable Connectivity Program (ACP) to provide these services to qualifying households.
To be eligible for Safelink, you must meet certain terms and conditions determined by individual states. These are mainly associated with participation in certain state and federal support programs, as well as meeting the Income Poverty Guideline.
The Safelink network is the most extensive 'no contract' service plan in the United States, with about 20 million subscribers. The company allows users to operate cell phones at the lowest possible cost and sells devices at excellent prices.
Safelink only allows one number per household, so the address associated with your Safelink number is very important. The service is prepaid, giving users control over their bills.
If you are a Safelink customer and are travelling or moving to a new address, you can transfer your Safelink service to a new address. You can do this by contacting Safelink customer service via phone, live chat, email or traditional mail.
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Safelink Wireless is one of the Lifeline program phone companies, also known as Obama Phones
Safelink Wireless is a government-sponsored, no-contract cell service plan that is one of the Lifeline program phone companies, also known as Obama Phones. To be eligible for a Safelink Wireless plan, you must meet certain terms and conditions determined by the individual states where the service is provided. These terms and conditions are mainly associated with the participation of individuals in certain state and federal support programs, such as Medicaid/Medi-Cal, Food Stamps/SNAP/CalFresh, or SSI. Additionally, you must meet the Income Poverty Guideline of the government to qualify.
Safelink Wireless offers free phones to eligible customers, or customers can choose to bring their own device. The company provides nationwide coverage on America's best networks, with offers varying by state. Their plans include unlimited talk, text, and data, as well as hotspot data for those who qualify for Lifeline and the Affordable Connectivity Program (ACP). Safelink Wireless works directly with these federal assistance programs to provide free service to qualifying households, ensuring they stay connected by covering the cost of cellular service.
It is important to note that Safelink Wireless only allows one number per household, so the address associated with the Safelink number is crucial. Customers can transfer their Safelink service to a new address by contacting customer service through various methods, including phone, live chat, email, or traditional mail.
Safelink Wireless also offers Voice Over LTE (VoLTE), which is the current network standard, bringing improved features and functionality to compatible devices. Upgrading to a VoLTE-capable phone ensures a better experience with clearer-sounding calls, improved battery life, and the ability to browse and navigate while on a call.
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Safelink uses the Verizon network
Safelink is a government-sponsored, no-contract cell service plan that provides eligible customers with free and unlimited data, talk and text, and hotspot data. To be eligible for Safelink, you must meet certain state and federal requirements, such as income limits.
Safelink is now part of Verizon, and all Safelink phones available online and in-store are VoLTE-ready. VoLTE, or Voice Over LTE, is the current network standard, offering benefits like clearer calls, improved battery life, and the ability to use GPS while on a call. Upgrading to a VoLTE-capable phone is necessary to continue using Safelink, as the 3G network is being phased out.
If you already have a VoLTE-capable phone, you can bring it to Safelink and activate it with a new SIM card. Alternatively, you can purchase a new VoLTE-ready phone from Safelink or a retailer of your choice. Safelink also offers a “Keep Your Own Smartphone" option, allowing you to keep your current mobile device and phone number when switching to their network.
By utilising Verizon's network infrastructure, Safelink can provide its subscribers with reliable coverage across the United States. This partnership ensures that Safelink customers can stay connected and take advantage of the latest wireless technology.
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Frequently asked questions
SafeLink does not allow international roaming. Calls must originate from the US or Puerto Rico.
Yes, you can use your SafeLink phone number when you travel within the US.
Yes, you can change your address by contacting SafeLink customer service via phone, live chat, email, or traditional mail.
Yes, you can keep your phone number when you move.
SafeLink has a number for international customers so you can get help even when travelling abroad. However, it is not specified whether you can use your SafeLink phone plan overseas.