Vonage offers a variety of plans to its customers, including the Vonage Extensions App, which allows users to make and receive calls on their smartphones. The app can be downloaded from the Apple Store or Google Play Store and linked to the user's Vonage service. One can then make and receive calls over a Wi-Fi or cellular connection. The app is free to use and can be linked to up to two or three smartphones, depending on the source. It is available on iPhone and Android devices.
Characteristics | Values |
---|---|
Number of phones that can be linked to Vonage service | Up to two U.S. mobile or landline phone numbers |
Cost of linking phones | Free |
Requirements for linking phones | Access Number and Security PIN |
Billing for calls from linked phones | Billed at the same low rates as your Vonage home phone |
Cost of Extensions App | Free |
Number of phone numbers that can be linked to the Extensions App | Two |
Cost of linking phone numbers to the Extensions App | Free |
Making calls over Wi-Fi | Possible |
Making calls outside the U.S. | Not recommended |
Receiving incoming calls | Use the SimulRing feature if not using the Extensions App |
What You'll Learn
Vonage Extensions App for iPhone or Android
The Vonage Extensions App for iPhone or Android allows you to make and receive calls on the go, including internationally, by linking your Vonage service to up to two mobile or landline phone numbers. This means that you can take your Vonage phone with you and never miss a call or the chance to place an international call when you are not at home.
The app is free to download and use, and you can link two phone numbers per calling plan at no extra cost. All calls ring your Vonage home phone and up to two phones linked by the app. You can also place calls over Wi-Fi, which is useful in low coverage areas or when travelling internationally.
To set up the app, you will need to enter your 10-digit mobile phone number and confirm, enter your online account credentials and accept the terms of service. You can then choose to register for Wi-Fi calling and make and receive calls.
The Vonage Extensions App also allows you to:
- Block unwanted callers
- Select your outbound Caller ID display
- Specify the connection type for outbound calls
- Intercept and return calls to up to 10 international phone numbers using the Boomerang feature
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Linking a mobile phone to Vonage
Vonage allows you to link your service to up to two U.S. mobile or landline phone numbers. When you make a call from a linked phone number, you must use an Access Number and your Security PIN to ensure you are billed at the same low rates as your Vonage home phone.
If you have an iPhone or Android, you can link your Vonage service using the Extensions App and make and receive calls on your smartphone. The Extensions App gives you the option of using your Vonage service over Wi-Fi, which is useful in poor coverage areas and when travelling abroad.
To set up the Extensions App, follow these steps:
- Open the Extensions App.
- Enter your 10-digit mobile phone number and confirm.
- Enter your Online Account credentials and accept the Terms of Service.
- Choose to Register for Wi-Fi calling.
- Make and receive calls.
You can also change your outgoing call settings, such as turning off incoming calls to the app, blocking unwanted callers, selecting your outbound Caller ID display, and specifying the connection type for outbound calls.
If you do not have an iPhone or Android, you can still link your Vonage service using any mobile or landline phone and make calls on the go for the same price as your Vonage home calling plan.
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Making international calls with Vonage
Vonage offers a variety of plans for making international calls. The Vonage World® Calling Plan includes unlimited calling to the US, Canada, Puerto Rico, and 60+ international locations for $27.99 per month. The Vonage North America Calling Plan includes unlimited calls to landlines and mobile phones in the US, Canada, Mexico, and Puerto Rico for $24.99 plus taxes and fees per month. The Vonage World® Plus Calling Plan offers unlimited calls to landlines and mobile phones in the US, Canada, and Puerto Rico, as well as unlimited calling to 60+ international countries for $29.99 plus taxes and fees per month.
If you're looking for a plan with more minutes, the Vonage World® Plus 1000 Calling Plan includes unlimited calls to landlines and mobile phones in the US, Canada, and Puerto Rico, plus unlimited calling to 60+ international countries and an additional 1000 minutes per month to other international locations for $54.99 plus taxes and fees per month. For those with family and friends in the Philippines, the Vonage® 3000 to Globe® Philippines plan includes 3000 minutes per month to Globe landline and mobile phone numbers in the country.
If you're a frequent traveller, the Vonage Extensions® App can be a useful tool. By linking your mobile phone to your Vonage plan, you can make international calls on the go at the same great rates as your home plan. The app is available for both iPhone and Android users and allows you to make and receive calls on up to three smartphones. With the Extensions® App, you can also place calls over Wi-Fi, which is especially useful when travelling internationally or in areas with poor coverage.
To make an international call using the Extensions® App, simply dial your access number (found in your online account), enter your Extensions® PIN (same as your security PIN), and then dial the international destination number, including 011 plus the country code.
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Using Vonage abroad
Vonage offers a number of ways to stay connected when travelling internationally. The Vonage Extensions App allows you to make and receive calls on your smartphone by linking your Vonage service to up to two US mobile or landline phone numbers. The app is free to download and you can link two phone numbers per calling plan at no extra cost.
The Extensions App is available on iPhone and Android and can be used to make and receive calls over Wi-Fi, which is useful when travelling abroad as it helps you avoid roaming charges. You can also use the app to make and receive calls over a cellular connection, but standard data rates will apply.
If you don't have an iPhone or Android, you can still link your Vonage service to any mobile or landline phone number. When making a call from a linked phone number, you must use an Access Number and your Security PIN to ensure you are billed at the same low rates as your Vonage home phone.
If you have a Vonage plan, you can also use the Vonage Mobile App to make free high-definition voice and video calls, and send free texts, photos and video messages to anyone with the app, anywhere in the world. However, calls made outside of Wi-Fi networks will use your data plan and data-usage rates may apply.
If you are taking your Vonage Box with you when you travel, you may need to purchase a travel adapter if your outlet is not a traditional US 2-pin flat socket. You will also need an RJ11 phone cable with the same plug on each end to connect your telephone. The Vonage Box can handle any power voltage between 100V and 240V AC.
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Vonage's In-Network Calling
The Vonage Extensions App allows you to link your mobile phone to your Vonage plan and get the same international rates on the go. With the app, you can make and receive calls on up to two or three smartphones, depending on the source. The app can be downloaded from the Apple Store or Google Play Store and linked to your Vonage service. Once you have the app, you can make and receive calls over a Wi-Fi or cellular connection (standard data rates may apply).
To make calls using the Vonage Extensions App, simply dial your access number (found in your online account), enter your Extensions PIN (the same as your security PIN), and then dial the number you wish to call. You can also make international calls over cellular data or Wi-Fi networks using the app. When travelling internationally, you can use Wi-Fi calling to make and receive calls, avoiding roaming charges and ensuring you stay connected even in areas with poor coverage.
In addition to In-Network Calling, Vonage offers a variety of calling plans that include unlimited calling to select destinations, such as the US, Canada, Puerto Rico, and Mexico, as well as international calling to over 60 countries. With Vonage, you can also keep your existing US phone number or choose a new one, even if you move to another country.
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Frequently asked questions
Yes, you can make free calls from your cell phone when travelling by linking your Vonage service to your mobile phone. You can link up to two mobile numbers per calling plan at no cost.
If you have an iPhone or Android, you can download the Vonage Extensions App and make and receive calls on your smartphone. You can also make calls over Wi-Fi, which is useful when travelling internationally or in areas with poor coverage.
The Vonage Extensions App is free to download and use. However, if you have a limited-minute plan, forwarded calls will count against your minutes. Additionally, calls to locations not included in your calling plan will be charged at the per-minute rate for your plan.