Travel orders are documents that contain information about the itinerary, dates of travel, estimated cost, purpose of travel, and the account that will be charged for the trip. They are required for official and statutory travel by staff and their dependents. The process of obtaining a travel order involves seeking approval from the appropriate authority, such as a supervisor or department head, and initiating the request in the Management Information System. The travel order serves as the basis for reimbursing travel costs and ensures that the trip is authorized in advance. It is important to follow the guidelines and procedures established by the organization or institution when requesting and approving travel orders.
Characteristics | Values |
---|---|
What is a travel order? | A document that contains information on the load, the vehicle, and the driver. |
Who approves a travel order? | The Head of the Department and a person responsible for the financial source. |
Who can approve their own travel orders? | The Secretary General and the Assistant Secretary General. |
Who approves travel orders for executive and assistant secretaries, executive coordinators, directors, and senior advisors to the Secretary General? | Their immediate supervisors or, upon delegation of authority from the Secretary General, the Chief of Staff. |
What information does a travel order include? | Itinerary, dates of travel, estimated cost, purpose of travel, and the account to which the obligation for travel is charged. |
What is the processing fee for a travel order? | $5.00, which includes two services: $2.00 for travel advances and $3.00 for reviewing and recording processing services. |
When should a travel order be approved? | Before the travel commences to facilitate reimbursement of travel costs. |
What happens after a travel order is approved? | The traveler picks up and signs for the travel tickets and the required travel document. |
What are travel advances? | Funds provided by the organization for per-diem and terminal expenses, including transportation to and from the airport, baggage fees, and departure taxes. |
Who can choose to be reimbursed for actual documented expenses instead of receiving an advance? | The Secretary General, Assistant Secretary General, executive and assistant secretaries, Chiefs of Staff, executive coordinators, and directors of offices or secretariats. |
What happens if the total expenses are less than the amount advanced? | The traveler reimburses the organization promptly, usually within 15 days of completing the travel. |
What happens if the organization owes the traveler money? | If the amount is $200 or more, an amendment to the travel order is prepared and sent to the relevant department. |
What happens if the trip is canceled after the advance and/or travel tickets have been issued? | The traveler returns the documents and provides a written explanation for the cancellation, referencing the travel order number. |
What You'll Learn
Travel orders must be approved by a supervisor
Travel orders are a crucial aspect of official travel, and ensuring proper approval is essential. Here are some detailed paragraphs explaining why "Travel orders must be approved by a supervisor":
Paragraph 1:
Travel orders require approval by a supervisor to ensure appropriate authorisation and oversight. This approval process helps maintain a check on travel expenses and itineraries, preventing unnecessary or extravagant travel plans. It also allows for a review of the purpose of the travel, ensuring it aligns with the organisation's goals and objectives. This approval process is a standard practice for official travel in many organisations and government agencies.
Paragraph 2:
The approval by a supervisor serves as a control mechanism. It helps to manage travel costs and prevent unnecessary expenditures. Supervisors can assess the need for travel and explore alternative options, such as teleconferencing, or combining trips to reduce expenses. This approval step ensures that travel is justified and cost-effective, especially when using government or organisational funds.
Paragraph 3:
Approval by a supervisor is not just a formality but a critical step in the travel order process. It helps to allocate financial resources efficiently and holds the traveller accountable for their expenses. Supervisors can review and approve travel arrangements, including transportation, accommodations, and per diem allowances, ensuring that the expenses are reasonable and necessary. This approval process helps to maintain transparency and accountability in travel-related spending.
Paragraph 4:
In certain cases, a higher level of approval may be required. For instance, specific types of travel, such as conference attendance, training, or international travel, might necessitate approval from an assistant secretary, executive director, or equivalent authority figure. This additional level of approval ensures that these typically more expensive trips are thoroughly vetted and justified, further safeguarding the organisation's resources.
Paragraph 5:
The supervisor's approval is a critical component of the travel order process, providing an extra layer of scrutiny and accountability. This approval process helps to prevent errors, misuse of funds, or unauthorised travel. It also ensures that the traveller has the necessary support and resources for their trip, including any required travel advances or reimbursements. By approving travel orders, supervisors play a vital role in facilitating official travel while maintaining financial responsibility.
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Itinerary changes require prior approval
Itinerary changes requiring prior approval is an important aspect of travel orders and it is essential to understand the procedures and potential challenges involved. Here is some detailed information on this topic:
Understanding Itinerary Changes and Prior Approval:
When it comes to official travel, whether for staff or their dependents, it is crucial to follow the guidelines outlined in Chapter VIII of the Staff Rules. One key requirement is that any changes to the travel itinerary must be approved in advance and in writing by the appropriate authority. This ensures that travel plans remain organised and that any necessary adjustments are properly authorised.
The Approval Process:
The process typically begins with the creation of a Travel Order, which includes essential details such as the itinerary, travel dates, estimated costs, purpose of travel, and the account responsible for funding the trip. Once the Travel Order has been established, any desired changes to the itinerary must go through a similar approval process. This involves seeking approval from the relevant supervisor or manager, who holds the authority to authorise such changes.
Potential Challenges and Considerations:
One challenge that travellers may encounter is the timing of approval. In some cases, travel requests must be approved by a specific ticketing deadline set by the airline, which can often be as late as 11 pm on the same day. Missing this deadline can result in annoyance and inconvenience for travellers, as the system may automatically cancel their bookings.
Additionally, the approval process can vary depending on the company's culture and policies. Some companies prefer to have strict controls over travel approvals, while others may opt for a more relaxed approach, trusting employees to use their judgment and adhere to travel policies. It is important to strike a balance between control and flexibility to ensure efficient travel management.
Best Practices and Recommendations:
To streamline the process, it is advisable to integrate the travel approval process with the booking platform. This enables employees to select their preferred flights and accommodations, and then submit the entire itinerary for approval. This approach provides managers with full visibility into the costs associated with the travel options chosen by employees.
In conclusion, by understanding the requirements for prior approval of itinerary changes, travellers can effectively navigate the travel order process. It is important to be mindful of deadlines, communicate any changes promptly, and adhere to the guidelines set by the organisation to ensure a smooth travel experience.
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Travel advances for expenses
Travel advances are issued to cover travel costs and related expenses. They are usually given to staff, faculty, and students, but not to non-employees. Travel advances are intended to cover out-of-pocket costs and per-diem and terminal expenses, such as transportation to and from the airport, baggage fees, and departure taxes.
The process for requesting and issuing travel advances varies depending on the organisation and its policies. In some cases, a Travel Order or Spend Authorisation must be initiated in a management system or Workday software. The request should be made under the name of the employee requiring the funds. The amount requested must be reasonable and should not exceed the estimated expenses of the trip.
Travel advances are typically processed and recovered through dedicated travel management software or platforms. Organisations may also have specific requirements for the approval of travel advances, such as supervisor approval or authorisation by senior staff members. It is important to note that additional advances may be disapproved if an employee has delinquent or unsubstantiated advances.
After the trip, employees are generally required to submit a Travel Expense Claim (TEC) within a specified timeframe, usually within 10 to 15 days. This claim substantiates the travel expenses incurred and helps reconcile any differences between the advance and the actual expenses. If the advance exceeds the substantiated expenses, the employee must return the excess amount. Conversely, if the expenses exceed the advance, the organisation will reimburse the employee for the additional costs.
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Reimbursement of travel expenses
The Organisation of American States (OAS) has established a set of guidelines for official travel from its headquarters. The process begins with the creation of a Travel Order in the Management Information System (MIS), which includes details such as the itinerary, dates of travel, estimated cost, purpose, and account for the travel obligation. This order must be approved by the traveller's supervisor, who needs to be at the level of department/office/secretariat director or higher. Once approved, the Travel Unit arranges the travel, and the traveller receives travel tickets and the OAS Travel Document.
Regarding reimbursement of travel expenses, there are two options: receiving a travel advance or seeking reimbursement for actual documented expenses upon return. For the former, the Department of Financial Services deposits the advance into the traveller's account at the OAS Credit Union, along with a $2 fee for this service. The advance covers per diem, terminal expenses (including transportation to/from the airport, baggage fees, and departure taxes), and a $3 fee for reviewing and recording services.
Upon return, travellers must submit a Travel Expense Claim (TEC) within 15 days, along with original receipts, ticket stubs, boarding passes, the Travel Document, a copy of the Travel Order, and other supporting documents. The TEC form includes sections for itinerary, entitlements (per diem and terminal expenses), taxi fares, and miscellaneous expenses (e.g., excess baggage fees, passport renewal). The settlement amount is then calculated, and either the traveller receives a check or they attach a check payable to the OAS for any excess advance.
Any unused funds obligated under the original Travel Order must be de-obligated, and if the traveller's total expenses are less than the advance, they must promptly reimburse the OAS. Conversely, if the OAS owes the traveller $200 or more, an amendment to the Travel Order is prepared, and the traveller receives a check.
It is important to note that failure to submit the TEC within the required time frame will result in a deduction of the travel advance amount from the traveller's salary.
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Travel documents must be returned
Return to the Appropriate Authority
It is crucial to return travel documents, such as passports, visas, and other relevant paperwork, to the designated authority within the specified timeframe. For instance, if you applied for a visa outside the UK and later requested the return of your passport, you must contact UK Visas and Immigration. In contrast, if you applied within the UK, you may be able to utilise an online return of documents form. Each country or region may have its own specific processes, so it is important to refer to the relevant government sources for accurate information.
Timely Collection or Request for Return:
In some cases, there may be a time limit for collecting your travel documents after being notified that they are ready. For example, if you applied outside the UK, you typically have three months to collect your passport or travel document. If you do not collect them within this period, they will be returned to the issuing authority. Therefore, it is essential to stay informed about the collection process and any applicable deadlines to avoid complications.
Cancelling Applications and Refunds:
If you decide to cancel your application, you may need to return your travel documents promptly. It is important to note that you will not receive a refund if your application has already been processed. Additionally, cancelling your application may be a necessary step to retrieve your documents, and you will be informed of this requirement when requesting their return.
Returning Documents Upon Completion of Travel:
In certain situations, such as official travel for work or organisational purposes, returning travel documents to the appropriate department is mandatory. For instance, staff members are required to return their travel documents to the Department of Human Resources within 15 days of returning from an official mission. This ensures proper review, archiving, and reimbursement of expenses, if applicable.
Consequences of Non-Compliance:
Failing to return travel documents as instructed may result in adverse consequences. For example, if an individual does not return their documents after their application has been refused and they do not have permission to stay in a country, they may be removed from that country. Similarly, not returning travel documents after official travel may result in financial implications, such as deductions from salaries to cover unsupported expenditures.
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Frequently asked questions
A travel order is a document that contains information on the load, the vehicle, the driver, the itinerary, the dates of travel, the estimated cost, the purpose of the travel, and the account to which the obligation for travel is charged.
This depends on the organisation and the position of the person travelling. In some cases, only the Secretary General and Assistant Secretary General may approve their own travel orders. All other travel orders must be approved by the staff member's supervisor.
The process for approving a travel order involves receiving and prioritising the order while continuously checking for feasibility. Once the order has been approved, the travel arrangements can be completed, and the traveller must pick up and sign for the travel tickets and any other relevant documents.