Traveling Made Easy: Snap Travel's Working Mechanism Explained

Snap Travel is a Canadian startup founded in 2016 that aims to get customers the best prices on hotels and flights using AI. The company works with hotels and airlines in a private 1:1 environment, which allows them to get the best rates for each customer. Snap Travel's efficient algorithm finds discounted hotel rates and flight fares that are not accessible on most travel websites. The company has gained investment from major names like NBA player Steph Curry and Expedia CEO Peter Kern. Snap Travel has an A+ rating from the Better Business Bureau (BBB) and has an average rating of 4.5/5 stars on Trustpilot.

How to book a hotel with Snap Travel

Booking a hotel with Snap Travel is a straightforward process.

First, go to the Snap Travel website and select "Hotels". Then, input the city you want to visit, the dates of your trip, and the number of guests. You will also need to select how you want to be contacted: via Facebook Messenger, WhatsApp, or SMS, and provide your contact details.

Next, you will receive a customized offer with three hotel deals for your requested trip, with the best possible rates offered. If one of these deals works for you, you can book and pay directly via your device and get an instant confirmation.

Snap Travel is a virtual travel agency that connects travellers with the best hotel and flight deals. It is free to use and you only pay for the hotel or flight you decide to book. The company works with hotels in a private 1:1 environment, which allows them to get the best rates for each customer. Their efficient algorithm finds discounted hotel rates that are not accessible on most travel websites.

Snap Travel has received positive reviews from customers who were pleased with the seamless booking process and the low rates offered. However, there have also been some negative reviews, mainly regarding issues with bookings and customer support. Therefore, it is recommended to double-check your reservation with the hotel before your trip.

How to book a flight with Snap Travel

Snap Travel is a Canadian startup founded in 2016, which aims to get customers the best prices on hotels and flights using AI. It is owned by SnapCommerce and has a user base of over ten million. The company has gained investment from NBA player Steph Curry and Expedia CEO Peter Kern.

Snap Travel is a virtual travel agency that connects travellers with the best hotel and flight deals. It works with hotels and airlines in a "private 1:1 environment", which allows them to get the best rates for each customer.

To book a flight with Snap Travel, follow these steps:

• Go to the Snap Travel website and select "Flights".
• Choose between round-trip, one-way, or multi-city.
• Input departure and return airports, flight dates, passenger information, and flight class (economy, business, first class, etc.).
• You will then be shown flights matching your criteria. Select the flights with the best time and price for you and your preferred airline.
• Add additional passenger information, including date of birth, gender, and contact information.
• Finally, add your payment information. Once the payment is processed, you will get a confirmation email.

Snap Travel is free to use and you only pay for the flights or hotel stays you want to book. The company has an A+ rating from the Better Business Bureau (BBB) and has an average rating of 4.44 out of 5 stars on the BBB's website. It is a legitimate company that has helped millions of users find great hotel and flight deals.

Snap Travel's unique selling point

Snap Travel is a virtual travel agency with a difference. It is a Canadian startup, founded in 2016 by entrepreneurs Hussein Fazel and Henry Shi, with the aim of getting customers the best prices on hotels and flights using AI.

The company's unique selling point is its ability to offer incredible travel deals at the lowest market rates through an easy-to-use platform. Snap Travel's agents have access to rates that were previously only available to travel agents with physical stores. The company works with hotels and airlines in a "private 1:1 environment", which allows them to get the best rates for each customer.

The entire process is completed online or through messaging services such as Facebook Messenger, WhatsApp, or SMS. This means that booking a hotel is as easy as messaging a friend. You simply send them a message with your city, date, and preference, and they will send you deals that are only available through their private 1:1 messaging service.

Snap Travel's use of AI means that the service is quick and efficient, and real agents are available for customer service questions and concerns. The company has an A+ rating from the Better Business Bureau and has been featured by Bloomberg, the LA Times, and Forbes, among others.

With its combination of cutting-edge technology and personalised customer service, Snap Travel offers a unique and convenient way to book travel that is sure to appeal to those looking for great deals and a hassle-free experience.

Snap Travel's customer reviews

Snap Travel, now rebranded as SuperTravel, is a Canadian startup founded in 2016. It aims to get customers the best prices on hotels and flights using AI. The company describes itself as a "travel agent over messaging", offering promotions and great rates via 1:1 private chat through SMS, WhatsApp, Facebook Messenger, iMessage, Alexa, Slack, and Viber.

Customer Reviews

Snap Travel has received mixed reviews from its customers. While some users have praised the platform for its ease of use and great deals, others have complained about issues with customer service, pricing discrepancies, and miscommunication.

Positive Reviews

Many customers have left positive reviews for Snap Travel, citing seamless booking experiences, great prices, and smooth check-ins. Some reviews mention that the platform is perfect for last-minute bookings and offers exclusive deals. One user even mentioned that they will be using Snap Travel exclusively going forward.

Negative Reviews

On the other hand, Snap Travel has also received several negative reviews, with some users calling it a "scam". The majority of the negative reviews revolve around inconsistencies and communication issues between Snap Travel, the hotels, and customers. Some customers experienced problems with reservations, with a few arriving at hotels only to find that their bookings were not as expected or did not exist at all. Other issues included outdated or incorrect information about hotel amenities and regulations, as well as delays in relaying fees to the hotels.

While Snap Travel has an average rating of 4.5/5 stars on TrustPilot and an A+ rating on Better Business Bureau, it's important to note that many of these positive reviews were written by invited reviewers, meaning they were requested by Snap Travel after using their services. As such, these reviews may not provide a completely accurate picture of the customer experience.

Overall, while Snap Travel can offer great deals, it may come with the risk of miscommunication and subpar customer support.

Snap Travel's drawbacks

Snap Travel, a Canadian startup founded in 2016, aims to get customers the best prices on hotels and flights using AI. While the company has gained investment from major names and has positive reviews from some customers, there are several drawbacks to the service.

Firstly, there have been numerous reports of booking issues, with customers arriving at hotels to find that their reservations were not honoured or did not exist. This has resulted in customers having to pay higher prices or being left without accommodation. Secondly, Snap Travel has been criticised for its customer support, with some reviewers stating that it is challenging to get in touch with a real person when issues arise. Additionally, there have been complaints about hidden costs and "surprise" fees at hotels, as well as issues with rewards programs and the inability to package hotels and flights together. Finally, Snap Travel's refund policy is strict, with non-refundable bookings typically resulting in customers being responsible for any fees incurred.

While Snap Travel can offer significant savings, these drawbacks highlight the importance of thorough research and caution when using the service.

Frequently asked questions