Good Sam TravelAssist is an emergency medical assistance program that provides immediate care and support to its members in the event of an injury or illness during travel. It offers a range of services, including medical transportation, ground ambulance services, security evacuation assistance, flight arrangements, vehicle return, and referral services. The program also covers the return of deceased remains and provides assistance with replacing lost or stolen items, such as passports and visas. While Good Sam TravelAssist offers international coverage, it is important for travelers to check for advisories in their destination countries before departure. The program acts as a safety net, providing peace of mind and ensuring that members receive the necessary medical care and assistance during their travels.
What You'll Learn
Transportation to the appropriate hospital
Good Sam Travel Assist provides transportation to the appropriate hospital in the event of a medical emergency. This means that if the hospital where you are receiving care is not adequately equipped to meet your needs, Travel Assist will help evacuate you to a hospital that can. Once you have recovered, Travel Assist will also help with getting you home.
Travel Assist provides this service internationally, which can be especially useful when travelling outside of the US. In addition to coordinating transportation to the appropriate hospital, Travel Assist also offers referrals for translators, attorneys, and doctors to ensure you get the appropriate care. They can also assist with replacing important documents such as passports, visas, airline documents, and birth certificates if they are lost or stolen.
Travel Assist also covers the transfer of medical documents, getting you home, and transportation costs to the appropriate care facility. Most medical insurance does not cover these expenses, but Travel Assist does.
In the case of a medical emergency, after calling 9-1-1, you can contact the toll-free number provided on your Travel Assist identification card to begin receiving assistance.
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Transfer of documents
Good Sam TravelAssist is an emergency medical assistance program that provides immediate care in the event of an injury or illness during travel, both domestically and internationally. It also helps with the transfer of documents, including medical information and records, insurance information, and the transfer of medicine or vaccines to your location.
- Identification and Plan Description: When signing up for Good Sam TravelAssist, you will receive an identification card and a Plan Description. The Plan Description outlines the services available to you, including terms, conditions, and limitations. This is an important document to keep on hand when travelling, as it outlines the coverage and benefits of your plan.
- Emergency Contact: In the event of a medical emergency, after calling 9-1-1, you will need to contact the toll-free number provided on your identification card. This will put you in touch with the Good Sam TravelAssist team, who will initiate the help process.
- Document Transfer Process: Once you have contacted Good Sam TravelAssist, they will assist with the transfer of your medical information, records, and insurance information to the appropriate medical providers. This ensures that you receive continuity of care and that your medical needs are met.
- Transfer of Medicine or Vaccines: In addition to document transfer, Good Sam TravelAssist can also assist with transferring medicine or vaccines to your location. This is particularly useful if you are travelling internationally and need access to specific medications or vaccines that may not be readily available at your destination.
- Real-time Updates: Good Sam TravelAssist keeps your family and travel companions informed by providing them with real-time updates on your medical situation, whereabouts, and any potential medical procedures. This includes sending specialists to your location and coordinating translation services if needed.
- Vehicle Return Options: If you are travelling with an RV, auto, motorcycle, or non-commercial truck, Good Sam TravelAssist offers two options for returning your vehicle to your home if you are unable to drive due to a medical emergency. They can either coordinate one of their professional drivers to return your vehicle or fly a friend or family member to your location to drive it back.
- Dependent, Family, and Pet Care: Depending on your chosen plan, Good Sam TravelAssist provides assistance in returning your travel companions, dependents, family members, and even pets safely home. They can also locate boarding facilities and transportation assistance for pets if needed.
- Return Transportation: When you are healthy enough to return home, Good Sam TravelAssist will provide a one-way ticket to your home airport or ground ambulance transportation. If your medical condition requires it, a medical escort will be provided under the TravelAssist Premiere program.
With Good Sam TravelAssist, you can rest assured that not only will you receive the medical care you need during your travels, but also that your important documents, medicine, and transportation needs will be taken care of, both domestically and internationally.
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Updates to your family
Good Sam TravelAssist provides updates to your family in the event of a medical emergency while you are travelling. This includes real-time updates on your situation, whereabouts, and any potential medical procedures. If you are travelling with your family, Good Sam TravelAssist will also ensure that your spouse, children, and any pets are returned home safely.
In the case of a medical emergency, Good Sam TravelAssist will coordinate medical attention and return services, reducing or eliminating out-of-pocket costs associated with certain medical services. This includes emergency medical transportation to get you to a facility that can provide the care you need, ground ambulance services, and flights home for you and your travel companions after the emergency.
Good Sam TravelAssist also offers a range of other services, including security evacuation assistance, RV and vehicle return, return of deceased remains, and physician, dentist, and pharmacy referrals. Their 24/7 nurse helpline is available for extended family and pets, and they provide medical case monitoring and replacement of items such as glasses or prescriptions.
> "My husband and I were on a cross-country trip in our RV when he became ill in Ohio. I made one phone call to TravelAssist and they took care of everything... They arranged for our airfare home and arranged to have our RV driven from Ohio to California... I am renewing the policy and I tell everyone I know what a wonderful experience we had and repeat that it was the best $100 we ever spent."
> "My wife travelled from Arizona to Philadelphia for a wedding and had to be admitted to a hospital for emergency surgery. TravelAssist made flight arrangements for me to travel to her and then for both of us to return to Arizona... The representatives we dealt with were always polite and understanding of our situation. They resolved our situation in a timely manner. We will strongly recommend TravelAssist in the future."
> "A few years back I signed up for TravelAssist Plus, and this program was a saviour... [they] made my loss a little easier by working with our funeral director in Livingston, MT, to return our motorhome back to Arizona by providing an experienced driver... I will forever be a champion to Good Sam and all that you provide. I have spread the word to many travellers to sign up for your services, and I will continue to do so."
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Dependents, family, and pets cared for
Good Sam TravelAssist provides a safety net of coverage for you and your loved ones while travelling. In the event of a medical emergency, TravelAssist will coordinate safe means of return for your travel companions and dependents.
Depending on your plan and who is travelling with you, TravelAssist will coordinate boarding and transportation assistance for pets, as well as return your spouse, children, and pets home safely. They will also provide updates to family and friends of your choosing.
If you are travelling with family and are hospitalized, TravelAssist will arrange for a family member to join you if you are hospitalized for seven days or longer. They will also pay for their return upon your recovery.
TravelAssist also offers a 24/7 emergency message relay service to keep your family and friends informed in an emergency situation.
In the case of the worst-case scenario, TravelAssist will manage and pay the cost of returning the deceased's remains home from anywhere in the world.
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Return of deceased remains
Good Sam Travel Assist provides return of deceased remains coverage, which includes managing and paying the cost of returning the remains of the deceased home from anywhere in the world. This service is included in all of their plans, which range from $45 to $90 per year.
The return of deceased remains service is a crucial aspect of Good Sam Travel Assist's offering, providing peace of mind to travellers and their families. In the unfortunate event of a death while travelling, Good Sam Travel Assist coordinates with local authorities and funeral directors to ensure the respectful and efficient repatriation of remains. This service alleviates the financial burden and logistical complexities, which can be substantial, especially for international travel.
The return of deceased remains coverage is an essential component of Good Sam Travel Assist's comprehensive travel protection. It is designed to support travellers and their loved ones during difficult times, ensuring a dignified return and providing much-needed assistance during a challenging period.
Good Sam Travel Assist's return of deceased remains service is a valuable inclusion, demonstrating their commitment to assisting travellers in various emergency situations. This service provides reassurance that, should the worst happen, travellers and their families will receive the necessary support to navigate this challenging situation.
In addition to the return of deceased remains coverage, Good Sam Travel Assist offers a range of other benefits, including emergency medical transportation, ground ambulance service, security evacuation assistance, and flights home after an emergency. These services aim to provide travellers with a sense of security, knowing that they are protected in case of unexpected events during their travels.
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Frequently asked questions
Good Sam Travel Assist covers emergency medical transportation, ground ambulance services, security evacuation assistance, flights home after an emergency, RV and vehicle return, return of deceased remains, physician, dentist and pharmacy referrals, 24/7 nurse helpline, medical case monitoring, transportation home for critically ill family members, home hospital evacuation, replacement glasses/prescription assistance, and pet care and return assistance.
Good Sam Travel Assist provides international coverage for emergency medical transportation, ground ambulance services, flights home after an emergency, return of deceased remains, RV and vehicle return, physician, dentist and pharmacy referrals, 24/7 nurse helpline, medical case monitoring, pet care and return assistance, and more. It is important to note that Good Sam Travel Assist is not responsible for costs or expenses arising from travel to a country with a Level 4 Advisory for International Travel from the U.S. State Department.
Good Sam Travel Assist provides peace of mind and assistance during medical emergencies when traveling. They coordinate and cover the costs of medical transportation, return trips home, RV/vehicle return, and more. They also provide non-medical assistance, such as security evacuation and lost items assistance. Their global intelligence database offers security assistance services in the event of political unrest, social instability, or unfavourable weather conditions.