Annie Rangel
Cheapcaribbean.com is a legitimate travel site owned by the Apple Leisure Group. The site offers all-inclusive vacations to the Caribbean, Mexico, Central and South America. Reviews of the site are mixed, with some customers reporting positive experiences and others reporting issues with customer service and hidden costs. However, overall, the site appears to be a trusted and reliable option for booking travel, with many customers reporting that they have used the site multiple times without any problems.
| Characteristics | Values |
|---|---|
| Legitimacy | Generally considered legitimate |
| Value for money | Good value for money, cheaper than competitors |
| Customer service | Poor customer service, hard to get in contact with |
| Ease of use | Easy to use |
| Reliability | Reliable, but some negative experiences reported |
What You'll Learn
Cheapcaribbean.com is a legitimate travel site
Reviews of the site are mixed. Some people have reported issues with customer service, refunds, cancellations, and unexpected changes to their bookings. However, many others have reported positive experiences, praising the site for its convenience, competitive prices, and helpful agents.
One user advised that the site is best used in conjunction with other sites, to ensure you get the best deal. Another user recommended contacting the hotel directly to request a specific room.
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It is owned by the Apple Leisure Group
CheapCaribbean.com is owned by the Apple Leisure Group. The company is US-based and has real people answering the phones. A former employee of a company previously owned by ALG has vouched for how well the group treats its employees.
One user has commented that Cheap Caribbean is not owned by Apple Leisure but by the same company that owns Apple Vacations and Funjet Vacations.
Reviews of Cheap Caribbean are mixed. Some users have praised the company for its helpful customer service agents and smooth booking experiences, while others have complained about issues with refunds, customer service, and unexpected changes to bookings.
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It offers good value for money
CheapCaribbean.com is a legitimate travel website that offers good value for money. The website is owned by the Apple Leisure Group and is based in the US. It offers thousands of deals to all-inclusive resorts in the Caribbean, Mexico, Central and South America.
The website is easy to use and offers a consolidated booking process, allowing customers to choose each item step-by-step as they go. This makes the process convenient and ensures that customers are not surprised by hidden costs.
CheapCaribbean.com also offers travel insurance and has helpful customer service agents. Customers can easily get in touch with the company through a live chat feature on their website or via email.
The website also has exclusive deals and discounts for teachers, healthcare workers, first responders, and military personnel.
While some customers have complained about issues with refunds and customer service, many others have shared positive experiences, with some having used the website multiple times without any problems.
Overall, CheapCaribbean.com offers good value for money, with customers praising the convenience, ease of use, and competitive pricing of the website.
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It is easy to use
Cheapcaribbean.com is a legitimate, easy-to-use website for booking travel to the Caribbean. The website is owned by Apple Leisure Group and is based in the US. The website offers a range of features that make it easy for users to find and book travel, including a user-friendly interface, the ability to book activities, and competitive pricing.
One user review highlights the convenience of having everything consolidated and being able to choose each item step-by-step as you go. Another user review mentions that the website used to have a feature that allowed users to search multiple days to see price differences, but now it only shows exact dates. This suggests that while the website may have removed some features, it still offers a degree of flexibility in searching for travel options.
In terms of pricing, Cheapcaribbean.com offers some of the best prices available, with no hidden fees. Users have mentioned that the prices on Cheapcaribbean.com are comparable to, or cheaper than, those offered by other travel agencies and resort websites. The website also offers various discount codes that can further lower the cost of travel.
Overall, Cheapcaribbean.com is a legitimate and easy-to-use website for booking travel to the Caribbean. It offers a range of features, including competitive pricing and the ability to book activities, that make it a convenient option for users. While there may be some room for improvement in terms of customer service and the availability of certain features, the website is generally user-friendly and offers good value for money.
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It has good customer service
CheapCaribbean.com is a legitimate company that offers good customer service. The company is owned by Apple Leisure Group and is based in the US. It has real people answering the phones, and former employees have attested to the company's good treatment of its workers.
Customers have praised CheapCaribbean.com for its helpful and polite customer service agents, who have been described as "extremely helpful" and "patient". The company's agents have been said to go "above and beyond" to help customers with their queries and problems.
One customer praised the company for its help in changing a faulty reservation. The customer service representative, Hector, helped cancel the previous reservation and book a new one, answering all the customer's questions patiently. Another customer service agent, Adolfo, helped the customer complete the new reservation with a better price.
Another customer praised CheapCaribbean.com for its good value, saying that its prices were "WAY easier and cost less" than other travel agencies like Expedia. The customer also praised the convenience of having everything consolidated and being able to choose each item step by step.
A customer who had used CheapCaribbean.com multiple times praised the company for its smooth process, best prices with no hidden fees, and option of travel insurance.
A few customers have also noted that the company's prices are not always the cheapest, and that it is always good to compare prices with other travel agencies and websites.
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Frequently asked questions
Yes, CheapCaribbean is a legitimate travel site. It is owned by the Apple Leisure Group and has been in operation since at least 2000.
Many reviewers have praised CheapCaribbean for its low prices, ease of use, and helpful customer service agents. The site also offers travel insurance and has a live chat feature.
Some reviewers have complained about issues with refunds, cancellations, and changes to reservations. Others have noted that it can be difficult to get in touch with customer service representatives over the phone.
