
Travelzoo is an online company that advertises exclusive deals and offers from more than 2,000 travel, entertainment, and local businesses. They have 28 million members in North America, Europe, and Asia Pacific and 25 offices worldwide. Travelzoo offers a range of deals, from budget to luxury getaways, and from full vacation packages to individual activities and hotel stays.
The reviews for Travelzoo are mixed. While some customers have had positive experiences, praising the company for its helpful customer service and the substantial discounts offered, others have complained about issues with bookings and refunds, especially during the COVID-19 pandemic. There are also some concerns about the locations of the hotels offered in Travelzoo's packages and the additional fees that may be incurred.
Characteristics | Values |
---|---|
Legitimacy | Generally considered legitimate |
Ease of use | Requires subscription; deals may be complicated to book |
Cost | $40/year for membership; some deals are free, others are discounted |
Destinations | Worldwide |
Accommodations | Hotels, resorts, etc. |
Activities | Entertainment, restaurants, spas, etc. |
Customer service | Responsive to complaints |
Reviews | Mixed |
What You'll Learn
Travelzoo is a legitimate website
Travelzoo works by searching the internet for the best deals and curating them for their subscribers. They offer a range of options, from budget to luxury, and cover everything from hotels to activities to full vacation packages. While they do not book trips themselves, they direct subscribers to the relevant websites to make bookings.
Many people have shared positive experiences of using Travelzoo to book travel. One person said they had been using the site for 20 years and had never had a problem. Another mentioned that they had been on two trips and purchased three packages through Travelzoo, all of which they were happy with.
In addition to travel, Travelzoo also offers deals on local events and restaurants, making it a great resource for finding entertainment options as well as travel deals.
While there are some negative reviews of Travelzoo, particularly regarding their recent introduction of a paid membership model, the majority of feedback suggests that it is a legitimate and useful website for finding travel deals.
To summarise, Travelzoo is a legitimate website that can help you find great deals on travel and entertainment. With a large number of members and positive reviews, it is a trusted resource for many people looking to save money on their vacations.
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Travelzoo offers good deals on flights, hotels, and packages
Travelzoo is a legitimate website that offers good deals on flights, hotels, and packages. The website has an extensive list of exclusive deals and offers for its 30 million members worldwide.
For flights, Travelzoo offers low fares to popular cities near and far. For example, you can find deals on flights to Lima, Cusco, and the Sacred Valley in Peru, as well as Venice, Italy, and various cities in Japan.
When it comes to hotels, Travelzoo offers discounts at highly-rated accommodations, such as a 5-star Nashville hotel, where members can save $270 or more, and a 5-star Mexico all-inclusive retreat that members rave about.
Travelzoo also provides packages that include flights and hotels, as well as tours and cruises. For instance, they offer a 6-night trip to Italy with included flights, a 2-week adventure in Japan with significant savings, and a 50%-off deal on an Alaskan cruise with an oceanview cabin.
In addition to international destinations, Travelzoo also features deals within the USA, such as a Florida sun getaway to Bradenton and an all-inclusive 3-night escape with an $800 discount.
Overall, Travelzoo is a great option for those seeking good deals on flights, hotels, and packages, with many satisfied customers attesting to the legitimacy and value of the website's offers.
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Travelzoo has good customer service
Travelzoo has garnered mixed reviews from customers, with some praising its customer service and others expressing disappointment. On Trustpilot, Travelzoo has a rating of "Excellent" from over 38,000 reviews. Many customers have left positive reviews, praising the helpfulness and responsiveness of the company's staff. One customer commended the company for being "really helpful in sorting out queries" and ensuring that "nothing was too much trouble." Another customer highlighted the ease of booking through Travelzoo, stating that the process was "very easy" and "hassle-free."
Additionally, Travelzoo has been recognised for its extensive network of travel partners and its ability to offer exclusive deals and discounts to its members. With connections to over 2,000 travel companies, Travelzoo can provide its customers with access to a wide range of travel services and entertainment options.
However, there have also been instances where customers have encountered issues and expressed dissatisfaction with Travelzoo's customer service. Some reviews mention problems with refunds, cancellations, and communication breakdowns with travel providers. In these cases, customers have reported feeling disappointed and frustrated with the lack of support or resolution from Travelzoo.
Overall, while there are some negative reviews, the majority of customers seem to have had positive experiences with Travelzoo's customer service, highlighting the helpfulness and responsiveness of their staff and the convenience of the booking process.
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Travelzoo is a good option for budget travel
Travelzoo is a great option for budget travel, offering an easy way to book trips and discounted packages to bucket-list destinations. With 25 offices worldwide and 28 million members, it is a legitimate website that has been helping people save on travel for years.
Travelzoo works by searching the internet for the best deals on travel, entertainment, and local experiences, such as restaurants and spas, and then sending these deals to its subscribers. While the company will begin charging $40 a year for membership from 1 January 2024, it is still a small price to pay for access to so many deals.
The website offers a range of travel options at discounted rates, including hotels, admission tickets, and vacation packages. For example, one user reported finding a hotel deal in Pennsylvania for $80 less per night, which included free breakfast for two people. Another user reported going to Paris for four nights for $500, and a trip to Rio for five nights for $650.
While Travelzoo does offer these deals, it is important to remember that you are not actually booking through the website. Instead, you will be redirected to the website of the company offering the deal, where you will need to book directly. This is a common practice for travel deal websites, and while it can be a little complicated at times, it is a great way to save money on travel.
When booking through Travelzoo, it is important to read the fine print and double-check everything before finalizing your booking. Be sure to look up the hotel, check the flight details, and verify any other inclusions. It is also important to pay attention to the dates, as many of these deals are only available for specific days of the week or far in advance.
In addition to travel deals, Travelzoo also offers local deals on restaurants and events, making it a great resource for finding budget-friendly experiences in your area.
Overall, Travelzoo is a good option for budget travel, offering a variety of discounted travel options and local deals. With a large number of members and positive reviews, it is a legitimate and trusted website that can help you save money on your next trip.
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Travelzoo has a paid membership option
The paid membership option has proven controversial, with some long-term customers threatening to leave the site and use other services instead. However, a representative from Travelzoo has stated that the fee is a "small contribution" to help them continue to negotiate exclusive deals and unique experiences for their members.
Despite the controversy, Travelzoo has many benefits for those looking to get out of town. The site offers a variety of options for travellers, from all-inclusive packages to cheap flights. Travelzoo has connections to over 2,000 travel, entertainment, and local businesses, including restaurants and spas, and operates in North America, Europe, and the Asia Pacific region.
Travelzoo's weekly Top 20 emails feature the best deals they've found that week, and their website includes a wide range of hotels, events, and restaurant deals. They also offer detailed guides to featured destinations and gift guides with discounted prices for various attractions.
While Travelzoo can be a great resource for finding deals, it's always a good idea to double-check pricing to ensure you're getting the best offer. Additionally, it's important to read the fine print, double-check dates, and verify all the details before booking to avoid any potential issues.
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Frequently asked questions
Yes, Travelzoo is a legitimate website. They have 25 offices worldwide and 28 million members in North America, Europe, and Asia Pacific.
Travelzoo offers deals on travel, entertainment, and local businesses such as restaurants and spas. They have deals on everything from hotels to activities to full vacation packages.
Travelzoo searches the internet for the best deals out there for their subscribers. They send out a weekly Top 20 list with the best deals they've found that week. You can then go to the website to book.
Since January 1st, 2024, TravelZoo has been charging $40 a year for membership.